CVG Airport Updates
CVG Airport’s priority has always been creating the safest way to travel. We are open for you. Across every area of the airport, we have bolstered our cleaning efforts to enhance the safety of your travel experience.
When you enter CVG Airport and any airport facility, you attest to the following:
- I am currently not running a fever above 100.4˚ or using medication to lower a fever.
- I am not experiencing shortness of breath, cough or other respiratory illness.
- I have not had contact without PPE with a person confirmed or suspected of having COVID-19.
What you can expect while at CVG
- Beginning July 10, 2020, the Commonwealth of Kentucky is requiring face masks.
- If you don’t have a mask upon arrival, some of the airlines may be distributing masks. The stores are selling PPE gear, including masks. Check here for more information.
- CVG is partnering with Safety Net and Safety Net Bio-Protection to keep everyone safe in the airport. This enhanced cleaning approach is a two-step process using US-made, electro-static sprayers. The first step is a complete disinfection of target areas using hospital grade, enhanced disinfecting solutions that are eco and people friendly as well as CDC/EPA approved. The second step involves spraying an antimicrobial solution that binds to hard surfaces, killing germs, including COVID-19, while also protecting against new germs that enter the environment for up to 30+ days. This new procedure is performed monthly at CVG.
- Plexiglass guards have been installed at most ticket counters, gate desks, and concessions. Social distancing should be practiced throughout the airport, especially while in any lines.
- At least 40 sanitizer dispensers have been placed throughout the passenger facilities and parking garage at CVG.
- Escalators and moving sidewalks may be paused to conserve energy while traffic is low.
- Some restrooms and gates may be temporarily closed to ensure our high standard of cleanliness is maintained during low volume traffic.
- Already rigorous cleaning regimens have been enhanced:
- Oxivir TB wipes and Spartan TB disinfectant are used to sanitize hard surfaces and high-touch areas throughout the airport – doorknobs, restroom stall hardware, sinks, urinals, toilets, dispensers, diaper changing stations, gate seating, etc.
- CVG ensures regular sanitation of the trains in the transportation tunnel, along with elevators, moving sidewalks, and escalators.
- Housekeepers have increased the frequency and intensity of efforts to disinfect restrooms, food courts, and other public areas with appropriate cleaning agents.
- Avidbot’s Neo floor-scrubbing robot has been deployed to clean floors in post-security areas of the airport, including Concourses A & B and the transportation tunnel, throughout the day, seven days a week.
- Airport Check & Fly App
We also recommend downloading the phone app - Airport Check & Fly - where information can be found for individual airports. This app is free and coordinated via ACI, Airports Council International.
- USO Lounge in Concourse A
- Open for to go amenities for members and their families, 8 am - 4 pm, Monday - Friday.
- Beginning August 1, this lounge will be open for guests to enter. 8:00 am - 4 pm and flexibly between 4 - 8 pm.
- USO Lounge in Concourse B is closed.
- Delta Sky Club opened as of September 1, 2020.
Parking at CVG
CVG has consolidated all parking products to the CVG Terminal Garage. The CVG ValuPark, CVG Economy Lot, and CVG Parking Valet products have been temporarily closed to minimize shuttling, ensure social distancing, and continue offering convenient, safe, and healthy parking for all passengers and employees. Pricing has been reduced at the CVG Terminal Garage to a $10 daily rate for passengers. As passenger volume increases, opening additional lots will be evaluated.
TSA at CVG
Adjustments have been made to the TSA security checkpoint at CVG to ensure the safety and health of passengers and employees.
- The checkpoint lanes are 6 feet wide, and passengers are requested to remain 6 feet from the party in front and the party behind, which will create a longer line, but a safer one.
- Plexiglass guards have been placed at each TSA podium.
- All TSA officers will be wearing face masks and gloves.
- TSA officers will continue the practice of changing gloves after each pat-down.
- TSA is conducting routine cleaning and disinfecting of frequently touched surfaces and security screening equipment at the TSA security checkpoint.
- Passengers are allowed to carry on a liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags until further notice.
TSA has also implemented changes to the airport checkpoint. Travelers should expect the following:
- Keep possession of their boarding passes. Instead of handing their boarding pass to a TSA officer at the travel document podium, travelers should now place their boarding pass (paper or electronic) on the boarding pass reader themselves. After scanning, travelers should hold their boarding pass toward the TSA officer to allow the officer to visually inspect it. This change reduces the TSA officer’s need to touch a passenger’s boarding pass thus reducing potential for cross-contamination.
- Separate food for X-ray screening. Passengers should place their carry-on food items into a clear plastic bag and place that bag into a bin. Food items often trigger an alarm during the screening process; separating the food from the carry-on bag lessens the likelihood that a TSA officer will need to open the carry-on bag and remove the food items for a closer inspection. This requirement allows social distancing, reduces the TSA officer’s need to touch a person’s container of food and reduces potential for cross-contamination. TSA Precheck members do not need to remove items from their bags.
- Pack smart. Passengers should take extra care to ensure that they do not have any prohibited items, such as liquids, gels or aerosols in quantities greater than 3.4 ounces, in their carry-on bags (water bottles, shampoo). In response to COVID-19, TSA is allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags. Passengers are required to remove the hand sanitizer from the carry-on bag before being submitted for x-ray screening. If a bag is found to contain a prohibited item, passengers may be directed to return to the divestiture table outside of security with their carry-on bags to remove the item and dispose of the item. The passenger may also be directed back outside of security to remove, items that should have originally been divested (such as laptops, liquids, gels, and aerosols, and large electronics) and resubmit their property for X-ray screening. By resolving alarms in this manner, TSA officers will need to touch the contents inside a carry-on bag much less frequently, reducing the potential for cross-contamination.
- Wear facial protection. TSA officers at checkpoints are now using facial protection. Travelers are encouraged to wear face protection to the checkpoint as well. Please note, however, passengers may need to adjust it during the screening process. Travelers are also encouraged to remove items such as belts, and items from their pockets, like wallets, keys and phones, and put them directly into their carry-on bags instead of into the bins to reduce touch-points during the screening process.
More info from TSA here