Service Animals and Emotional Support Animals
Service animals are allowed throughout the airport in accordance with and as defined by Title II and Title III of the ADA. Emotional support animals, comfort animals, and therapy dogs are not defined as service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are also not defined as service animals. A doctor's letter does not lawfully make an emotional support animal a trained, service animal. Airlines have recently restructured their policies for transport of emotional support animals. Please refer to your airline's policy prior to arriving at the airport.
Service Animal Relief Area (SARA)
The indoor relief area is centrally located in Concourse A, near gate A18 and Concourse B, near gate B13. The outdoor relief area is located on the Baggage Claim level near the Ground Transportation Center East. Customers using the outdoor location will be required to return through the Security Checkpoint before departing on a flight.