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Accessibility at the Airport

Accessibility & Inclusion

Many accessible services are available to assist travelers at CVG Airport. We invite you to review the many pages offering help and accessibility services while traveling through CVG Airport.

Quick Links

A photo of two men standing in an airport looking at a phone and using American Sign Language.
  • New American Sign Language (ASL) on-demand resource

    CVG passengers and employees can use the Aira ASL app for real-time American Sign Language (ASL) interpretation, 24/7, 365 days a year.

    This free app is available to download on smartphones and tablets. You can use Aira ASL to communicate with employees and travelers at CVG. Common occurrences can take place at airline ticket counters, the security checkpoint, restaurants, rental car stations, and parking lots.

  • A photo of the backs of passengers walking through the Concourse at CVG Airport.
  • Passengers with Disabilities Bill of Rights

    The Airline Passengers with Disabilities Bill of Rights describes the fundamental rights of air travelers with disabilities under the Air Carrier Access Act and its implementing regulation, 14 Code of Federal Regulations (CFR) Part 382.

  • A photo of a silver van zTrip taxi on the curb front outside Ground Transport East.
  • ADA Accessible Transportation Companies

    The following transportation companies offer ADA accessible service to/from CVG. Please note that services may need to be pre-arranged and may not be available on demand.

    • Executive Transportation
    • zTrip
    • Express Mobile
    • Ride A Wav Cincy
  • Contact your Airline

    Contact your airline to schedule assistance at no extra charge in advance of your travel.

    Contact CVG Airport

    If you need assistance or would like to request an accommodation not listed here, please notify us. We will work with the respective tenants, contractors and/or concessionaires to meet a reasonable accommodation or modification.

    CVG Airport Mailing Address

    Cincinnati/Northern Kentucky International Airport
    P.O. Box 752000
    Cincinnati, OH 45275-2000

    Discrimination complaints can be directed to us via the contact information above. Read our Non-Discrimination Policy.