May 31, 2013 — Delta Air Lines has changed its schedule between Cincinnati and three western cities, offering more convenient flight times for business and leisure travelers.Late-night “red-eye” flights from Las Vegas, Seattle and San Francisco will move to departures near the noon hour starting in September, allowing passengers to arrive at Cincinnati/Northern Kentucky International Airport in the early evening versus early morning hours.The flight makes it easier for travelers who must work the next day and for those making connections at CVG.“We heard from our passengers that the red-eye flights were difficult and we responded by requesting change from Delta,” said James Huff, chairman of the Kenton County Airport Board. “They were very accommodating. We appreciate the ongoing dialogue we have with them about improving the passenger experience at CVG.”The Las Vegas flight previously departed for CVG at 11:55 p.m. and arrived at 6:36 a.m. It will now leave Las Vegas at 12:15 p.m. and arrive at CVG at 6:57 p.m.The Seattle flight left for CVG at 11:15 p.m. and arrived at 6:23 a.m. It will now leave Seattle at noon and arrive at CVG at 7:17 p.m.The San Francisco flight changes from an 11:15 p.m. departure and 6:39 a.m. arrival at CVG to a noon departure from San Francisco and 7:22 p.m. arrival at CVG.Departure times from CVG to those cities have also been modified, but very slightly and all still will be morning departures.Candace McGraw, chief executive officer at CVG, said all three cities are popular destinations for the region’s travelers and she’s delighted the airport and Delta were able to find a more accommodating travel schedule.“We love to hear from our passengers, because it can lead to positive changes like these,” she said. “We constantly look for new ideas, and many of those ideas come from customer feedback. When you talk, we listen.”

Oct. 28, 2013 — On Saturday, the CVG launched SOAR, Starting Our Adventure Right, in conjunction with the Kelly O’Leary Center at Cincinnati Children’s Hospital Medical Center and the Autism Society of Greater Cincinnati. SOAR would not be possible without partnerships with TSA and Delta Air Lines.The SOAR program at CVG was initiated after CVG employees became aware of Wings for Autism which started at the Boston Logan International Airport. The SOAR team met regularly over the last several months developing a training program for Airport employees, support tools for traveling families, and planning the airport simulation event.  Participants in the simulation event are individuals with Autism Spectrum Disorder. The goal of the SOAR program is to give families and partners of individuals with Autism Spectrum Disorder the opportunity to see how the participant responds to the many new situations at the airport. Participants practiced checking in at ticketing, getting a boarding pass, going through security, boarding and exiting a plane and baggage claim.During the inaugural SOAR Program at CVG, eight families who have children with Autism Spectrum Disorder participated. The children ranged in age and varied on the Autism Spectrum.“We strive to accommodate our passengers at CVG,” said Candace McGraw, chief executive officer at the Cincinnati/Northern Kentucky International Airport. “This is a great opportunity for families with children with Autism Spectrum Disorder to experience CVG. We want our passengers to feel safe and comfortable when flying. We are proud to partner with The Kelly O’Leary Center at Cincinnati Children’s Hospital Medical Center, Autism Society of Greater Cincinnati, TSA and Delta Air Lines.”This was the inaugural SOAR Program at CVG. If you are interested in participating in future SOAR Programs, please email info@cvgairport.com. The hope is to align SOAR with Wings for Autism, a national program through The ARC.