04/10/2020

NEW YORK, April 7, 2020 - Air Cargo World has announced the winners of the 2020 Air Cargo Excellence (ACE) Awards this morning live via Twitter. 

Korean Air was named the top cargo airline in the world for 2020, while Cincinnati/Northern Kentucky International Airport is the top cargo airport. 

The annual awards are based on the Air Cargo Excellence Survey, which surveys more than 1,700 market participants to determine the top cargo carriers and airports in the world. The awards, established in 2005 by Air Cargo World, are presented annually to the airlines and airports achieving the highest scores in the survey based on several performance factors. 

Among the other 2020 winners receiving certificates of merit were Cathay Pacific Airways, Dallas Fort Worth, Dubai International, Southwest Airlines, Singapore Airlines, and more (see the full list of winners below).

“We are pleased to congratulate Korean Air, CVG and all the 2020 award winners,” said JJ Hornblass, Publisher of Air Cargo World. “We present these awards to foster excellence in the industry, and we applaud Korean Air and CVG for setting a high bar for air cargo.”

Among air carriers, Diamond, Platinum and Gold status are awarded to the top performers — based on a composite score of Customer Service, Performance and Value — in each of two tonnage categories.

Among airports, Diamond, Platinum and Gold status was awarded to the top three performers — based on a composite score of Performance, Value and Facilities — in each of three tonnage categories.

Airport winners included:

1 million or more tonnes category:

• Cincinatti/Northern Kentucky, CVG, Diamond Award
• Memphis, MEM, Platinum Award
• Dubai International, DXB, Gold Award

400,000 to 999,999 tonnes category:

• Dallas Fort Worth, DFW, Diamond Award
• Luxembourg, LUX, Platinum Award 
• Houston International, IAH, Gold Award

Up to 399,999 tonnes category:

• Quito, UIO, Diamond Award 
• Indianapolis, IND, Platinum Award 
• Viracopos, VCP, Gold Award 

 Air Carrier winners included:

1 million or more tonnes category:

• Korean Air, Diamond Award 
• Cathay Pacific Airways, Platinum Award
• Singapore Airlines, Gold Award

Up to 999,999 tonnes air carrier category:

• Southwest Airlines, Diamond Award
• Cargolux Airlines, Platinum Award
• Air Canada, Gold Award

Specialty Cargo winners included:

• Air Carrier: Cathay Pacific Airways
• Airport: Memphis, MEM

Our Specialty Cargo award is presented to the highest-scoring air carrier and airport for capabilities in shipping perishables, dangerous goods, pharma, animals and oddly shaped cargo.

“As air cargo’s largest-circulation magazine, Air Cargo World is uniquely able to successfully survey the industry to determines it top participants,” Hornblass said. “Today’s coronavirus crisis shows the unique value and importance of global air cargo. The ACE Awards underscore the best of this crucial industry – it is their excellence that makes air cargo soar.”

See a full list of winners at www.aircargoworld.com/air-cargo-excellence/.  

About Air Cargo World 

Air Cargo World, published in the United States, is the leading air logistics magazine for shippers and others involved with the worldwide transport and delivery of perishables and manufactured goods. Its readership consists of logistics professionals, airline and airport executives, freight forwarders, importers, exporters, and others who manage or purchase transportation products and services within the airfreight supply chain. Air Cargo World is a publication of Royal Media, which also publishes Cargo Facts. Visit Air Cargo World online at www.aircargoworld.com. 

For questions or commentary on the findings of this report, please contact Caryn Livingston at clivingston@royalmedia.com.